Replies within 5 minutes
- Every message answered within 5 minutes — before, during, and after your trip.
- You're always supported → completely stress free.
Most tours in Vietnam take you to the same temples and the same restaurants. The difference between a forgettable trip and one you'll talk about for years is what happens in the space between the planned moments — and that's exactly where Meetup operates.
Most operators sell travel in every direction, to every market. Meetup was built for one purpose: showing Vietnam — its people, its culture, its hidden corners — to international friends. Because that's all we do, everything below is possible.
We ask you around 30 in-depth questions — a plan can only fit you if we truly understand you.
A whole team of specialists reviews your call and designs the best plan — not just one consultant.
A transparent 5-step process: overall plan & estimate → deposit → detailed itinerary & clear quote → payment → handover to operations.
One platform handles your whole trip — flights, hotels, guides, and internal coordination in a single system.
Our operations team calls you 3 days before departure to re-check every detail, so nothing is left to chance.
It's a team, not one person — our customer care team supports you from 6:00 to midnight (GMT+7).
Guides who truly take care of you — and make sure you go home with great photos.
Each commitment below states exactly what it covers and which tours it applies to — no blanket promises, just measurable standards you can hold us to.
Something goes wrong on a tour — a vehicle is late, a guide underperforms, the restaurant isn't what was promised. In most cases, the traveler's only recourse is to send an email and wait.
Most tour companies offer travel insurance as an optional add-on — priced separately, understood by almost no one, and purchased by very few.
Here's how most group tours in Vietnam work: operators pay guides below-market rates, and guides supplement their income by steering groups through commission-paying souvenir shops. A 30–45 minute shopping stop is an industry standard on Ba Na Hills tours and many others.
The first hour in a new country is often the most disorienting. The airport is busy, the SIM kiosk has a queue, and your phone has no data.
On most tours, getting a good photo of yourself at a landmark means handing your phone to a stranger and hoping for the best.
A language barrier at the wrong moment — describing a food allergy, fixing a booking issue, understanding the history of a site you're standing in — is more than frustrating. It's a failure of service.
On a private tour to Ninh Binh, the van broke down on the highway at 7am. The guest messaged us at 7:04. By 7:31 — just 27 minutes later — a replacement vehicle was on site, inside our 30-minute commitment.
This kind of story can't be faked — and travelers know it.
If we ever miss the 30 minutesSlower than 30 minutes — even if the vehicle arrives at minute 35 — and that tour is fully refunded, no questions asked. The delay is on us, yet we still send the vehicle and get you on the road that day.
The commitment table below applies to Meetup private tours. It covers what triggers a resolution, what the resolution is, and what happens in force majeure conditions.
| Issue | How to Report | Resolution | Force Majeure |
|---|---|---|---|
| Poor vehicle quality (old model, broken A/C, non-reclining seats, smoky interior) | Send photos/video within 30 minutes of boarding | Within 30 minReplacement vehicle or driver dispatched | Highway breakdown: resolution extended to 1–2 hours |
| Driver attitude or safety violations (reckless driving, phone use, demanding tips, refusing to assist with luggage) | Report immediately | Within 30 minReplacement dispatched | |
| Late arrival or wrong pickup point | Report immediately when past scheduled time | Within 30 minReal-time route update + replacement vehicle |
| Issue | How to Report | Resolution | Force Majeure |
|---|---|---|---|
| Incorrect information, superficial commentary, not assisting with photos, lacking Local Friend spirit | Report at tour start, or within 30 minutes of journey beginning | Within 30 minReplacement guide dispatched | Long-distance tours: up to 1–2 hours |
| Language barrier — guide does not meet committed fluency level | Report at tour start | Within 30 minReplacement dispatched | |
| Inappropriate attire or unprofessional attitude | Report immediately | Within 30 minReplacement dispatched | |
| Itinerary changes — skipping attractions, changing order without reason, arriving late | Report within 5–10 minutes of discovering the change | Meetup works with the guide directly to ensure all planned destinations are visited |
| Issue | How to Report | Resolution | Force Majeure |
|---|---|---|---|
| Food quality — too salty/spicy, incorrect order, cold food, poor presentation | Report immediately after dish is served (having consumed no more than 20%) | Restaurant remakes the dish or changes the restaurant | Less-developed tourist areas: up to 1–2 hours |
| Dining environment — excessive heat, noise, insects | Report within 30 minutes of arriving at the restaurant | ImmediatelyRestaurant changed | |
| Restaurant service — waiting over 30 minutes, staff exhibiting discriminatory or rude behavior | Report immediately | ImmediatelyRestaurant changed |
If something doesn't meet the standard described here, we fix it within 30 minutes — or refund 100% of that tour day. In writing, before you book.
Applies to Meetup Private ToursDifferent products come with different rules. Here is exactly what applies to multi-day packages and to day tours — written the way we'd explain it on a call.
4.8 Star

Voyage03293533848
Apr 2026
Shout out to Lina, Jasmine, Hazel and the entire MEETUP travel for an unforgettable trip to Ha Noi, Sapa and Halong Bay this April, 2026! From the moment Lina responded to my request for information about my plans to visit their city, I already felt confident that this would become a great experience for my family. She answered all my questions and concerns and gave me a lot of ideas and advice. With all my requests, requirements, questions, changes, more changes, she was very patient, pleasant and accommodating along the way. Jasmine who took over putting our itinerary together, was equally efficient, thorough, very friendly and never lost her temper with all of my impossible requests and constant changes and and non-stop bargaining! They were all very attentive to all the details, my hotel and transportation preferences and freebies I demanded! As soon as we arrived at the airport, we were greeted by our fast track escort, and boy,! We felt so important! The agents took time in finding us really nice hotels based on my " no budget" budget! Their communication line were always open and available for us, helping us navigate smoothly from pre-daparture and even after we returned home. I highly recommend their service and we're already planning for our next all girls trip, this time to Ho Chi Minh and Danang! Thank you so very much guys for your service and the cutest remembrance ever! 'till we MeetUp again!
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ireneroses2026
May 2026
Flawless experience from start to finish. The Meetup Travel team with Stella, Joyce, Lena, Chloe, Ted and Kim communicated clearly, the vehicle was clean, and the itinerary was well-organized. Thank you for a wonderful time! Thank you the wonderful experience!
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HagenZin
Jul 2026
Booked through Meetup for my trip to Tà Xùa from Hà Nội. Hazel and Rosie were incredibly helpful with their prompt replies for every question I had. They would also check in with you while you’re on the way to your destination. Everything was arranged quite well. Itinerary sent to you directly for the trip you’re making. However, there’s a little room for improvement for the team at MeetUp and that’s the coordination between the team and the drivers (at the destination) and the hotel or homestay staff at the destination (for both arrival and departure). All information should be prearranged, collected beforehand and given to the guest at earliest possible time to avoid any confusion or misunderstanding. Other than that, the trip was rewarding experience overall thanks to Hazel, Rosie and the rest of the team! 🤘🏽
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dechenp2026
Apr 2026
We had a wonderful experience with this travel agent in Vietnam. Everything was thoughtfully organized, and all details were clearly shared in advance, making the entire trip smooth and stress free. Everything worked out perfectly according to our convenience. The service was very professional, supportive, and budget-friendly. They were always prompt in responding, so we could simply relax and enjoy without worrying about anything. The food options were also excellent, with a great variety to suit different tastes. Highly recommended to anyone planning a trip to Vietnam ✌🏿 you truly won’t regret it😊
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maryeasterclairep
Jun 2026
Our journey through Hanoi and Sapa was nothing short of magical, entirely thanks to the exceptional curation by the agency. From the vibrant, soulful streets and rich culinary scene of Hanoi’s Old Quarter to the breathtaking, misty terraced mountains of Sapa, every moment was beautifully balanced between immersive cultural discovery and awe-inspiring adventure. The transition between destinations was effortless, allowing us to truly connect with the local heritage and stunning landscapes. What truly set this experience apart was the Meetup agency's flawless execution and heartfelt hospitality. Every logistical detail—from premium accommodations to seamless transfers—was handled with absolute precision, giving us the luxury of simply being present. Their guides were incredibly warm, knowledgeable, and passionate, transforming a standard vacation into a deeply meaningful, stress-free adventure. We cannot recommend them highly enough for anyone looking to turn their travel dreams into a flawless reality!
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iwalanim
Apr 2026
MeetUpVietnam serendipitously showed up on my Instagram. Once I decided to have them plan the Ha Giang Loop for me and my sons, I was guided each step of the way. Being in another time zone (Hawaii), they made a WhatsApp Group to be able to help me when I had a question. It was such a thoughtful idea that went a long way. Before we checked out of our hotel in Hanoi, Krystal arrived and surprised us with a beautiful gift of a journal. We were tickled pink! We needed a flightfrom Hanoi Airport to Saigon Airport and they booked tickets for us to make our next flight. That was a lifesaver as I couldn't find one online. Accolades and 10 stars plus to MeetUpVietnam. They were brilliant.
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vivianpJ1961YT
Jun 2026
Just wanted to say the biggest thank you to Bichann and Chloe as well as the rest of the Meetup Travel team for all the support during our family’s trip to Hanoi and Sapa. Your constant communication and dedication made our trip seemless and resolved all issues that arose as soon as possible. The tour guides and services provided (including transportation to all locations and to and from the airpor) was amazing and so accommodating for our elderly grandparents. 100% recommend to anyone who wants a fun-filled experience with knowledgable agents, that always on hand to answer queries- no matter the time zone.
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Culture67416894756
Jul 2026
I had visited Hanoi and Danang in June and absolutely loved danang. I would like to thank meet up travel team who coordinated the same for me. Hazel was very helpful. Miss you Vietnam.
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Passenger66874207438
Apr 2026
Amazing 24/7 service! This agency made our family trip to Hanoi and Sapa absolutely perfect. The planning was stress-free, the support was constant, and the local guides were fantastic. Highly recommend this team if you want a smooth and memorable Vietnam experience. From arrival to departure; From transport, hotel and to whole itinerary✨ Hats off to the whole crew! You will never find a team agency like them anywhere! 💯 Special mention of appreciation to Lynna and Krystal! Thank you!
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116hengm
Mar 2026
Beautiful trips. All fully well organised especially awesome service always keep us updated from Ms Hynnee and Krystal.
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sasirekan2026
Mar 2026
Our experience with Meetup Travel was nothing short of amazing. From the very beginning, the team was efficient, attentive, and highly professional in planning our itinerary. Every detail was well taken care of, especially the transport, which was always punctual for every pickup and drop-off. This gave us such peace of mind and allowed us to fully enjoy our trip without any stress. What truly stood out was the personal touch. Rosie, Ted, and the team checked in with us daily and went the extra mile to suggest meaningful activities during our free and easy days. Their genuine care made us feel supported and looked after throughout the entire journey. Thank you for delivering such a smooth and memorable experience. We will definitely recommend Meetup Travel to anyone looking for a reliable and thoughtful travel partner! 💫
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soafykarine
Apr 2026
Absolutely recommend Meet up travel for your next trip to Vietnam. I did Hanoi, Da Nang, Hoi An, they helped me schedule and organize all the moving around, hotels, shopping and all. Very proactive, friendly staff, helpful all the way through my trip. Shout out to Lena and Grace for helping put my vacation together, i really did not feel alone on my solo trip in Vietnam. I planned my tried 2 months ahead and 1 month before everything was set and ready. They were flexible on all the changes, put in activities I really like. I was very focused on the food but the way they planned it made the experience much more balanced between attraction, activities, the hotel they chose for me was very much where i needed it to be in the heart of the old quarter just steps away from a lake and shops and food. Upon arrival i was well escorted out of the airport, tips on changing money, tips on using e sim, tips on food to eat. Until i left the country they made aure everything about my trip was smooth and easy. Thanks it was a nice trip.
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Saujhanynair
Jun 2026
I had the best experience travelling to SaPa and Hanoi with the help of MeetUp travel. They were very helpful and friendly I never felt like dealing with strangers.. instead more like family., everything went smoothly and was up to my expectations. I would highly recommend to engage with them whenever you’re planning for a trip to Vietnam. A special thanks to Hazel, Allie, Chloe, Krystal, Stella, and Ted whom have been there throughout my journey.. also not forgetting my local guide SuSu for the best hospitality and more like a friend as well. Thank you to the entire team !!
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S9198GFsamb
Jun 2026
Dear Meet Up Management, I’m writing to express my sincere appreciation for the outstanding service provided by Hazel.I am writing here because I dont know where to reach you🙈😁 From start to finish, she went above and beyond to ensure everything ran smoothly. What truly set her apart was her timely updates, every change, confirmation, and reminder came through promptly, which gave me complete peace of mind throughout the trip. Her professionalism, patience, and attention to detail made all the difference. It’s rare to find someone who communicates so clearly and consistently, especially during travel disruptions. Please extend my heartfelt thanks to her. She is a great asset to your agency.😇 PS. Thank you for the tokens 🥰
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Maps24100529868
Mar 2026
Vietnam stole my heart—amazing food & views. Meetup Vietnam was incredibly accommodating the entire trip. Would travel with meetup again, and recommend to all friends and family. Great job Meetup.
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Guide23900858246
Apr 2026
My experience with Meet Up Travel Vietnam’s fast track immigration and airport transfer service was exceptional from start to finish. The team was incredibly responsive, making the entire process smooth and stress-free. Upon arrival, the staff were warm, welcoming, and very easy to communicate with, which made a big difference after a long flight. Everything was handled efficiently, allowing me to move through the airport quickly without any hassle. I would definitely consider using Meet Up Travel Vietnam again and highly recommend their service to anyone traveling to Vietnam.
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I532PKashishm
Mar 2026
Had an awesome time in Vietnam thanks to the amazing team at Meetup Travel. Always there for us during the whole trip, planned our trip greatly. 100/10. Thank you again. 😁😁😁
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LightPacker608650
May 2026
Right off the bat, using MeetUp Travel services for my Northern Vietnam trip was the best choice I made for my first trip visiting Vietnam for the month of April. I am Vietnamese American and have never been to Vietnam before. So I took 31 days off from work and traveled through the country. Traveling from the north to the south. I was recommended their service and am extremely happy I went with them. I was in Northern Vietnam for 8 days. 3 days for Sapa, 2 days in Ninh Binh, and Hanoi was my home base between traveling the two cities. They planned and organized EVERYTHING for you. There is a customer service team assigned to you from 6am - Midnight daily. Private car services. Private tour guides in Sapa. The team updates you your itinerary on a daily basis. For example, when/who your driver is picking you up. What time your tour is. What your hotel confirmation is. Any questions you have, they respond so quickly. When I arrived in Sapa, the front desk was having trouble finding my room confirmation, I sent a quick text to the team to let them know what was happening. In no longer than 15 seconds, they called me and asked to speak to the front desk. Everything was taken care of within 30 seconds. Absolutely amazing service. And when my mom got sick during my trip, they happily took my mom to the airport so she could fly back to Nha Trang for me so I didn’t missed anything on my itinerary and continued my trip solo. I cannot thank them enough for everything. My first time home was an absolute memorable one. It was wonderful how stressed free my trip was in Northern Vietnam. Thank you to the team who was assigned to me. Thank you to Lynna, Krystal, Lena, Ted, Stella, Tracy, and Gonie Thank you MeetUp for everything you did for me.
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730shajis
Mar 2026
We just got back from an incredible 7-day Vietnam trip with Meetup travels and we can't thank Rosie & Krystal enough for their top-notch arrangement!. From the moment we arrived, everything was seamless transfers, guides, activities, The itinerary was perfectly balanced, Rosie & Krystal was super responsive to our random requests. If you're planning Vietnam, Meetup travel is a no-brainer, these two pretty and efficient girls made our trip unforgettable. Highly recommend 👍🙏
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U3643VLlawrencel
May 2026
The meetup travel exceeded my expectations. Since the beginning of our trip, the tour guide toured us to many places and even introduced us to various vietnamese foods, it is tiring because we walked all around the old quarter but it is very fun since there are so many people strolling too. Our trip in sapa is also fun because of the activities and the view, and the tour guide is so nice and fun to be with, we won’t forget her. All in all, there are no problems that we encounter in meetup travel, and we will surely contact meetup travel again when we come back in vietnam. specially thanks to: ms. Hazel Nguyen & ms. May Lan
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allm2019
Mar 2026
I recently used Meetup Travel Hanoi for my trip, and they exceeded every expectation. Airport Service: I booked their express immigration (VIP fast-track) service, which made arriving at Hanoi airport completely stress-free. Their car transport was prompt, clean, and comfortable, with polite drivers who even helped with luggage and offered local tips. Excursions: I did both the Ninh Binh and Ha Long Bay tours. Ninh Binh was beautifully paced with great local guides, seamless logistics, and authentic stops (Trang An and Hang Mua were highlights). Ha Long Bay was exceptional. The luxury transfer, well-run Heritage cruise, tasty buffet lunch, and superb sightseeing (caves, kayaking, Titov Island) made for a perfect day. Communication: They communicated with me throughout my stay and answered all questions promptly. Verdict: Highly recommended—excellent service, professional staff, and flawless coordination. If you want a hassle-free, top-quality Vietnam experience, book them.
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V6237TTjeang
Apr 2026
My family together with 2 other families had a great and lovely experience during our trip to Vietnam under the Meet Up people especially by Ms. Evie and Ms. Hazel. The 2 ladies are so wonderful in accommodating our queries before and during our trip. They played a great role of making our trip worth remembering not to mention the beautiful sceneries, cold weather in Sapa, delicious pho and others made us wanting to come back to Vietnam very soon.
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H1689XXrogerw
Mar 2026
Excellent services and experiences! The entire team was involved at all times, someone was always a WhatsApp message away. I highly recommend using them to help plan and execute the perfect Vietnam vacation.
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Sightseer350693
Jun 2026
We recently joined a Hanoi and Sapa tour organized by Meetup Travel, and we had a wonderful experience. The itinerary was well-planned, and everything was organized smoothly from start to finish. Hanoi was vibrant and full of culture, while Sapa offered breathtaking mountain views and a peaceful atmosphere. The tour coordinators @Krystal and @Henry were very helpful, responsive, and made sure everyone was comfortable throughout the trip. Transportation, accommodations, and scheduled activities were handled efficiently, allowing us to enjoy the experience without worries. Thank you to Meetup Travel for helping us create memorable moments in Vietnam. We highly recommend them to anyone looking for a hassle-free and enjoyable travel experience.
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fastbooksc
Apr 2026
We are incredibly grateful to Meet Up Travel Agency for being our trusted partner on this year’s Fastbooks company trip to Vietnam! Finding the right travel agency wasn’t easy — we needed one that could take care of all the details so we could relax and enjoy without unnecessary stress. We knew no trip is completely free of challenges, but Meet Up Travel handled every situation with such grace and efficiency. A massive shout-out to Lena, Evie, and Nyx — the three wonderful ladies who welcomed us at the airport — you set such a positive tone from the moment we arrived! 🩷 We touched down at Noi Bai International Airport on March 28, and almost immediately faced a small hurdle: one of our team’s luggage was left behind in Manila. With a 6-hour transfer to Sapa ahead of us, we put our full trust in Meet Up Travel — and they delivered. They worked closely with airport staff, kept us updated, and did everything possible to locate and deliver the missing luggage straight to us in Sapa. The sleeper bus arranged for the journey was spacious and comfortable, and our driver was professional and cautious — we knew right away this was going to be an amazing trip. Upon arriving in Sapa, we were greeted by breathtaking views at Panorama Sapa Hotel. Every room was fantastic, and we loved that the hotel was just a short walk from Sun Plaza Mall — super convenient for exploring! Over our 2 days in Sapa, our tour guide Dan was absolutely incredible. Attentive, patient, and always ready to help, he took wonderful care of our group of 22 people. Whether guiding us up Fansipan or sharing deep insights into local culture and daily life in Sapa, he made every stop meaningful and fun. We were also blown away by the scenery at Moana Cafe — sipping coffee while surrounded by those views was pure relaxation. On day two, we conquered our fears at the Glass Bridge — the views were just as spectacular as those at Fansipan! We took unforgettable group photos on the rainbow stairs and paused to feel grateful we could experience such beauty together. We also visited Cat Cat Village, where we learned about local traditions and had the time of our lives zooming down the rainbow slide — it was such a blast! Before leaving Sapa, Dan surprised us all with handcrafted anklets — such a thoughtful gesture that touched every single one of us. Sapa has truly stolen a piece of our hearts; the cool weather and peaceful, simple charm of the city made it feel like a home away from home. ❤️ Unfortunately, our transfer back to Hanoi started off on the wrong foot. The sleeper bus driver was rude and inattentive, and instead of dropping us at the agreed bus station, he left us by the roadside — with more than 20 pieces of luggage to manage. Worst of all, one of our younger companions nearly got hit by a motorbike while crossing the busy street. It was a really scary and traumatizing moment, especially since we’d already heard how busy the traffic can be in Vietnam. But once again, Nyx, Lena, and Evie stepped in immediately. They contacted the driver, sorted everything out, and treated us to a lovely meal at a beautiful restaurant — turning a stressful day into a wonderful evening. Thank you for always having our backs! We’d also love to thank the team at Aurora Central Hotel — you were so warm and accommodating! The breakfast spread was delicious with plenty of international options, and the staff even helped us find the best shops in the Old Quarter. We truly enjoyed our stay there. Our 2 days of exploring Hanoi were just as memorable. We especially loved the traditional hat-making workshop, where Ms. Trang patiently walked us through the craft and explained the deep cultural meaning these hats hold for local villagers. And of course, shopping in the Old Quarter was a highlight! The prices are so affordable, and the quality is excellent — even better than many things we find back in the Philippines. 🛍️ On our final day, we were already talking about when we could return — this trip was short, but filled with so much joy and beauty. None of this would have been possible without Meet Up Travel Agency. Thank you to everyone who worked behind the scenes to arrange our accommodation, tours, and transport, and thank you to the whole team for being reliable, kind, and truly dedicated to making sure we had the best time. We will definitely choose you again for our next adventure — hopefully in Saigon soon! More power to you, Meet Up Travel — you are simply the best! 🎉
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P921OOlindac
Jun 2026
Was just browsing which country to go for this school holiday and meetup travel popped up on my IG. Didn’t heard of it before from any friends so initially was quite skeptical about it. Especially when we have a group of 17 people with a large deposit amount to make. But travel consultant, Rosie kept finding ways to assure us and proof that they are not scammers. Haha. Story short, my first time to Vietnam planned by her and Krystal was superb. It was really nicely done up and follow up was very responsive too. Most importantly, all of us really enjoyed ourselves and had a wonderful and pleasant trip! Will look up for them again when we plan to visit other parts of Vietnam! cheers!
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Go66906384271
Mar 2026
I was in Vietnam for 10 days starting from Hà Nội and ending in Ho Chi Minh City from the 22nd of March to the 31st of March The minute I landed I was taken care of by the team communication was fast and helpful. Anything I needed they were there to help me I never struggled and I throughly enjoyed my trip going to places such as bana hills and vin wonders phu quoc I enjoyed myself I enjoyed my trip and I would highly recommend them
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Pioneer28527386976
Mar 2026
Went to Vietnam for the first time and the team was amazing. Really glad went with them as our tour guides. Customer service was too good. Adjusting our itinerary accordingly to the situation. Rosie and ted was exceptionally good as we directly interacted but the rest of the team was as good as them. Happy with their service
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bairavig2023
Mar 2026
It was my first time in Vietnam, went with my family and I found Meetup from Instagram. I only covered North Vietnam - Hanoi, Sa Pa and Ninh Binh. Meetup customised my tour as per my preference - places and diet choice, they were highly punctual and would text me driver details the day before or hours earlier. I felt safe throughout the trip in Vietnam, Meetup also suggested me places to go along my trip. They kept me updated, I didn’t feel abandoned halfway through the trip like I experienced in other countries’ tours. I have recommended to all my friends and family, some even shared the experience like me. Highly recommended for first timers if you’re going with family!
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josephtV4244EZ
Mar 2026
The meet up travel agency did an awesome job in arranging our tour. The activities are very good experience . The staff (Lena, Evie and the rest of the team) took care of us and monitor our status all the time. We enjoyed our vacation in Vietnam. No hustle and well arranged.
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nhik2023
Apr 2026
We had great experience with Meet Up for our northern Vietnam trip. Everything was well organized. Thank you so much for your support and quick response when our plan suddenly changed. We truly appreciate your professionalism and help in handling everything so smoothly. A special thank you to our tour guide Vang for going above and beyond to help us throughout the time we stayed at Sapa.
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J108BFnicoleh
Mar 2026
Wow!!! Where do I start?. I decided to celebrate my birthday 🎂 🎈 🎉 in Vietnam this year 🇻🇳. I knew what I wanted to do, and knew I had a lot of moving nieces, but just couldn't put it all together. As I was scrolling on TikTok, I messaged the MEETUP TRAVEL(didn't expect anyone to respond) Lord and be hold my new best friend Hynnee messaged me (very quickly) I provided an itinerary and the things I wanted to do and the rest was history. From start to finish Hynnee and the MEETUP TRAVEL made my birthday trip 🎂 one to remember. I had no worries!. I stayed in 3 different cities, with multiple excursions and English speaking guides. If I had the slightest problem with anything all I had to do was reach out and they took care of it expeditiously. The MEETUP TRAVEL group (Hynnee and Ted) even came to visit my and my friends at our hotel before we left Hanoi......And to top it off they even manage to have me a birthday 🎂 cake delivered 😀 in another city (Sapa) for my birthday dinner.. My experience with the MEETUP TRAVEL was wonderful. Even with the 12hrs time difference from the United States 🇺🇸 to Vietnam 🇻🇳 anytime I sent a message one of the members 😀 from the group responded. If you're looking for a travel agent to assist, look no further this is the best I have found and really reasonable!
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delnaazd
Mar 2026
Our private birthday trip to Vietnam was beautifully organized by Meetup Travel, and I honestly couldn’t have asked for a better experience. From the beginning, Sophie helped with the planning, and later Lena took over seamlessly. The entire process—from arranging flights, hotels, tours and transportation—was handled with great professionalism and attention to detail. Everything was smooth, organized, and stress-free. What really stood out was their hospitality and the thoughtful surprises they arranged at the hotel for the birthday celebration. Those little touches made the trip feel truly special and memorable. It was an amazing trip, and it simply wouldn’t have been possible without their support and careful planning. Thank you Sophie, Lena, and the Meetup Travel team for making this birthday trip unforgettable! ✨
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shineyp2017
May 2026
Huge thanks to Grace and Lena for organizing our recent family vacation! The overall journey was exceptionally comfortable and turned out to be a truly memorable experience. While no trip is without a few minor hiccups but they handled everything so well.Grace and Lena are fantastic at what they do, and we deeply appreciate all their hard work.
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Inspire50437243391
May 2026
We recently booked our Vietnam trip with this agency, and the entire experience exceeded our expectations from start to finish. From the early planning stage several months before the trip, their team was already very hands-on, responsive, and accommodating to all our questions and requests. The payment terms were also very flexible and convenient, which made planning the trip so much easier and stress-free. What we appreciated the most was how seamless and hassle-free everything was. From airport transfers, tours, transportation, and coordination — everything was arranged so smoothly that the only thing we really had to do was show up and enjoy the experience. A huge thank you to all the drivers and tour guides who were incredibly patient, professional, and kind throughout our trip. We always felt safe and comfortable traveling around Vietnam. Special mention as well to the guides who shared their knowledge and even helped us capture memorable moments during the tours. Every part of the trip felt well-organized and thoughtfully planned. It was truly worth every penny, and we have absolutely no regrets trusting this company with our family vacation. Thank you for giving us such a memorable and stress-free experience in Vietnam. Highly recommended for anyone looking for a smooth, enjoyable, and well-organized trip!
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janreyh2026
Mar 2026
My sister and I have absolutely no regrets about entrusting Meetup Travel with the arrangements and management of our trip to Vietnam. We are truly grateful to the team, especially Krystal and Joyce, for their support whenever we needed it during our stay in Vietnam. It is my first time to try a cruise, Halong Bay Cruise is a dream came true for me. We visit around the hanoi old quarter and cultural locations, a boat trip in Ninh Binh (kingkong film location). Looking forward to visit Vietnam again.
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290ireneq
Apr 2026
From the start, the staff have been very helpful and accomodating to our requests. As first time visitors to Vietnam, it was good to know we had friends who knew us and who always anticipated our needs. Thank you to Sophie and Hazel. We enjoyed our stay with almost no worries because of you 😊
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sarahpP2082FI
Apr 2026
I had an amazing experience with Meet Up Travel Company! From start to finish, their assistance and support were truly exceptional. The team was very responsive, organized, and attentive to every detail, making the entire trip smooth and stress-free. A special mention to Henry and KrystaL’s team—you are truly the best! Your dedication, warmth, and hands-on support made the entire journey even more enjoyable and memorable. You went above and beyond to make sure everything was perfect for us. I highly recommend Meet Up Travel Company to anyone looking for a reliable and professional travel partner. Definitely one of the best travel experiences I’ve had! 🇻🇳🇻🇳🇻🇳
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325saaras
May 2026
We had a wonderful experience with MeetUp Travel Agency, and a big thank you to Kim for making our trip so smooth and enjoyable. She was extremely friendly, professional, and always willing to help whenever we had questions or needed assistance. Kim’s communication was excellent throughout the trip. She was very responsive, easy to reach, and provided clear information, which made everything stress-free. Her positive attitude, patience, and helpful nature made us feel comfortable and well taken care of at all times. She went above and beyond to ensure that everyone had a great experience, and her local knowledge and organization were greatly appreciated. We highly recommend Kim and MeetUp Travel Agency to anyone looking for reliable and friendly travel services. Thank you, Kim, for your outstanding support and hospitality! 😊🌟
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U5047YWdennisd
Jun 2026
It's a very tiring 2 days of our life but the most memorable for our whole family as first vacation together outside the country. Thank you meetup for the handling our trip so professionally and given us our tour guide that handles everything. Just one suggestion let the driver be always be there so that no waiting time, But overall our Sapa Vacation is one on the bucket.
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shimazakic
Mar 2026
What should I say … Words maybe not enough🥰🩷Excellent , Perfect .. Very satisfying .. for all the locations ,, Hotels, foods .. all included Thanks to cute Allie for doing all this plan travel for Us.. And Especially Miss Beautiful Hazel for always there to guide us everywhere we go. Thank you so much guys .. we feel like we would go back again.. so soon .. so much fun🩷🩷
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arturodI6846WP
Apr 2026
First, kudos to MeetUp staff for doing an excellent job organizing our trip to Vietnam. Special thanks to Henry and Stella for making this trip a memorable one. They did an excellent job. They make sure that our tour is organized and on schedule. They constantly monitored our travel/tour from start to finished. Secondly, I’m really impressed how this agency handled our travel/tour considering we started out in Ha Noi and then travel to Sa Pa, back to Ha Noi, and then to Da Nang. All travel arrangements were very organized and fully coordinated with their partners. And our hotel accommodations in Sa Pa, Ha Noi and Da Nang were very nice. I can’t say enough how great it was to have someone like Stella and Henry helping us every step of the way. I would also like to extend our thanks to those tour guides that made it possible for us to enjoy this trip. Great job everyone!
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gyemp2026
Apr 2026
We had a wonderful trip to Vietnam thanks to Meetup Agent. Everything was well organised and smoothly managed from start to finish. A special thanks to all the guides who assisted us throughout the journey they were friendly, knowledgeable, and always ready to help. Their warm hospitality made every experience more enjoyable and memorable. We also truly appreciate all the team members behind the scenes who worked hard to make sure everything was arranged perfectly. Their dedication, support, and professionalism made our trip stress free and unforgettable. Highly recommended for anyone planning a smooth and enjoyable holiday.
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viberlieb
May 2026
It was a fantastic stress-free trip. The group felt safe through out the journey. We love to do more travels with meet-up travel. Sending love from the Philippines. 🇵🇭
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shiaramayg
May 2026
One of the happiest trips I’ve had! Vietnam is truly a must-visit—rich culture, breathtaking scenery, and warm people. And we experienced it best with meet-up travel 🫶🏼
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Safari32996890603
Jun 2026
Our trip was from india and it went smoothly with the meetup grp assistence they were always prompt with any help and assistence needed,thruout the trip especially all the team members rosie,stella,krystal,hyniee and Ted...They were like a family whom we could rely on there for any of our worries... Keep up the good work team and I am sure to see you guys again 😀 👍.
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nikolab640
Mar 2026
One of the best trave agency, especially Kaitlyn & Krystal support. They prepare fantastic trip, lead you through whole time/every day. We enjoyed 100% without any strees. We were like a family
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indravarshinim
Apr 2026
We had an absolutely wonderful experience traveling through Vietnam, and a huge part of that was thanks to Nyx and Grace. Grace did an incredible job planning the itinerary—everything was thoughtfully organized, well-paced, and perfectly suited to our preferences. Nyx brought those plans to life flawlessly. Throughout the trip, Nyx was incredibly supportive, attentive, and truly went the extra mile for us in every possible way. From handling logistics seamlessly to making sure we were comfortable at all times, their dedication made our journey completely stress-free. Both Nyx and Grace made such a great team—the planning and execution were simply perfect. What stood out the most was their professionalism, kindness, and genuine care for our experience. We are truly grateful and would highly recommend them to anyone visiting Vietnam!
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86krunalp
May 2026
⭐⭐⭐⭐⭐ We had an amazing 12 days family holiday in Vietnam organised by Meet Up Travel Vietnam. Everything was perfectly planned for us and our kids — from hotels and transportation to sightseeing and family-friendly activities. The entire trip was smooth, comfortable, and truly memorable. A very special thanks to Miss Grace and Miss Lena for their excellent support, care, and professionalism throughout the trip. They made sure every detail was taken care of and always helped us with a smile. Because of them, our Vietnam journey became a beautiful family memory that we will always cherish. Highly recommended to all Indian families planning to visit Vietnam. Meet Up Travel Vietnam is the perfect choice for a stress-free and enjoyable holiday experience. Thank you once again for such a wonderful trip!
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3sarahjanes
Mar 2026
We recently traveled to Vietnam as a couple and had the absolute pleasure of booking with MeetUp Travel - and it truly made our trip unforgettable. From the very beginning, everything was organized seamlessly. A special thank you to Lynna and Ted, who went above and beyond to make sure every detail of our journey was taken care of. They were incredibly responsive, warm, and attentive, always checking in to ensure we were comfortable and enjoying ourselves. The itinerary was thoughtfully planned, giving us a perfect balance of cultural experiences, sightseeing, and relaxation. Every tour, transfer, and recommendation felt personalized, which made the trip even more special for us as a couple. Vietnam itself is beautiful, but having such a reliable and caring team behind the scenes made all the difference. We felt completely at ease throughout the entire trip. A heartfelt thank you to the entire MeetUp Travel team for your professionalism, kindness, and dedication. You truly made our experience special from start to finish. We would highly recommend MeetUp Travel to anyone planning a visit—especially if you’re looking for a stress-free, well-curated experience with a personal touch.
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carlized2026
Jun 2026
Meetup was incredibly helpful and accommodating during our stay in Vietnam! The drivers, the express passes, and the attractions they took us to were all very special and definitely worth the trip. I’d like to extend my appreciation to Krystal and the rest of her team for helping our first trip to Vietnam be a memorable experience for all of us!
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mirellacE4166OM
Mar 2026
A friend recommended the Meetup Travel agency to me, and I couldn’t be happier with my choice. I traveled alone and came from Spain. At all times, they stayed in touch with me via WhatsApp to provide all the information about flights, trips, excursions, and hotels. Their service was exceptional. Many thanks to Kaitlyn, Ted, and the rest of the team. They recommended the Ninh Binh excursion, and it was outstanding — a wonderful landscape, and first-class service. I felt very well taken care of at all times, and I would definitely choose this agency again. If anyone from Spain asks me, I will recommend them without hesitation. Thank you so much, Meetup Travel!! I hope to return to Vietnam and continue discovering that wonderful country. 😉
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itys2026
Mar 2026
We were delighted with Meet up Travels arrangements for our family trip to Vietnam. Nyx and Grace were extremely helpful and responsive to all our needs. The itinerary was well thought of with friendly guide tours.
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BenjaminS1861
Jun 2026
Meetup Travel is unique. Jasmine talked to me face-to-face online 2 times before we confirm the trip to Sapa. Usually, travel agencies only send the itinerary but Meetup has agents to customize the tour package, talking to you. Jasmine is very friendly and interesting to talk to. She understands the needs and wishes of customers. In the advent of artificial intelligence, Jasmine makes customers feel human and cared for. The limousine van was comfortable with several stops for toilet breaks and food/drinks. Hanoi to Sapa is about 6 to 7 hours away. The Sapa tour packages were well-organized with a local tour guide, Vang. He takes good photographs with his professional camera. Which tour agent provides such a service? You have to pay a lot of money for a professional photographer to go along with you. And not all tour guides can take good photographs for you and your family, patiently and with many poses. We recommend you to have a private tour if photographs are important to you. As we have a toddler, private tours maximize your comfort and enjoyment of the tour. Vang is also kind and attentive to your wishes. Meetup Travel agents also communicate often with us. Chloe also briefed us before the tour to ensure we knew what to do during the tours. And Chloe and her team of agents never fails to make us feel like family in a group chat. We talked often about the tours and raised problems to them. They replied within seconds! Usually, tour agents don’t talk to you after payment, only the tour guide brings you around. Hence, Meetup Travel is a very different kind of travel agencies that you can’t find easily. Just pay a little more and you are provided with 5-star service and attention! You have paid so much money on your tour package. Why not pay a little more to have a perfect holiday experience?
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maryeasterclairep
Jun 2026
Our journey through Hanoi and Sapa was nothing short of magical, entirely thanks to the exceptional curation by the agency. From the vibrant, soulful streets and rich culinary scene of Hanoi’s Old Quarter to the breathtaking, misty terraced mountains of Sapa, every moment was beautifully balanced between immersive cultural discovery and awe-inspiring adventure. The transition between destinations was effortless, allowing us to truly connect with the local heritage and stunning landscapes. What truly set this experience apart was the Meetup agency's flawless execution and heartfelt hospitality. Every logistical detail—from premium accommodations to seamless transfers—was handled with absolute precision, giving us the luxury of simply being present. Their guides were incredibly warm, knowledgeable, and passionate, transforming a standard vacation into a deeply meaningful, stress-free adventure. We cannot recommend them highly enough for anyone looking to turn their travel dreams into a flawless reality!
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junot463
May 2026
This is my second time in Vietnam, and it is so much better because of MeetUp Travel! It was quite short, just 7 days, but it was good enough to experience Northern Vietnam without rushing to try everything. In those 7 days, my brain went full vacation mode because everything was smooth-sailing and stress-free. From hotel bookings to tickets for all our activities and transportation, MeetUp did it all for us. The only thing we needed to do was to pack up and be present. We specifically asked MeetUp to tailor our trip with just a few activities and they did the exact thing without letting us miss the essence and culture of Vietnam. Everything was so organized, and communication is maintained, not just from the MeetUp staff but also all the drivers and the tour guide. We appreciate the MeetUp team for keeping us on track and updated of the changes. A memorable one would be when we had to change boats a day before the cruise. They then got us an upgrade and got us the best room in a different boat. Allie told us about this “minor hiccup” after she fixed it! I did not have to stress out at all! Instead, I was so happy about it. We are grateful to have such an amazing MeetUp team, especially Allie, Kim, and Hazel (who was able to send us off before leaving Vietnam, and talked us into coming back!). We felt like friends, not just clients! I could not emphasize more how helpful MeetUp was on our trip. Will definitely plan a trip with them again when I come back to Vietnam.
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neriv901
Mar 2026
We were looking for the best travel agency partner for our very first Vietnam marathon trip—and we found Meetup Travel on Facebook. Honestly, they turned out to be such an amazing choice for our first visit to Vietnam. We got connected with Ms. Joyce, and from the start, we felt really taken care of. She helped us plan everything—from choosing the perfect hotel close to the marathon area to guiding us through the whole itinerary. We mostly chatted on WhatsApp and even had a video call, which made everything feel more personal and organized. What really stood out? Even while she was on vacation, she was still reachable 24/7. That level of dedication was just impressive. Even though it was a short trip, we made the most beautiful memories in Da Nang and Hoi An, nature, romantic vibes, and just an overall unforgettable experience. The team was super responsive and transparent with pricing, which we really appreciated. Everything felt fair and easy, especially with their smooth online payment system. They also shared driver details ahead of time, which made us feel safe and well looked after. Even though we didn’t get the chance to meet the team in person, we can honestly say they’re some of the kindest and most genuine people we’ve ever come across 🥰🫶 The whole team—Ted, Krystal, Nyx, Stella and Joyce, all of them, were so warm, helpful, and welcoming. Long story short: we came for the marathon, stayed for the vibes, and left with unforgettable memories. 100000/10 would recommend 🫶🥰
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sanalantony
Apr 2026
We had a wonderful one‑week family trip to Vietnam with Meetup Travel, a group of 6 adults and 6 kids, and the entire experience was fantastic. Everything was very well organised and ran smoothly, making travelling with children completely stress‑free. The tour guides were amazing—friendly, knowledgeable, patient—and the accommodation arranged was excellent, comfortable, and perfectly suited for families. The support throughout the trip was outstanding. A special thank you to Hynnee and Krystal, who were always available and incredibly helpful from start to finish. Thanks to their care, planning, and attention to detail, our whole group truly enjoyed the journey and returned home with beautiful family memories. We highly recommend Meetup Travel for families planning a trip to Vietnam!
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907kusumaw
Apr 2026
Service excellent from scheduling until the vacation day, recommend for medium - high end vacation (based on the price)
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5nidhim
May 2026
I lived the whole 10days a stress free very lovely life. The stella and hynee arranged everything very well. They were professional yet friendly. Fee was more but seeing the places and distances it was apt.
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DayTrip24268166364
Mar 2026
Meetup made me and my boyfriend’s Vietnam trip unforgettable. They made the flights, transportation, everything so easy for us. All we had to do was show up. They made sure to stay on top of us every single day and i so very much appreciate them for it. There was one day where my boyfriend’s leg was swelling up bad and i was really concerned. When I mentioned that to Lena, our primary girl who was with us throughout the trip, she got to me as soon as she could and offered to call someone to take us to a tourist friendly hospital. Thankfully the swelling went down the next day but still, the meetup made sure to have you constantly in check, safe and comfortable. I am so thankful for them and I definitely recommend them over and over again. Lena and Victoria were awesome, and they both made sure me and my boyfriend were safe and truly secure during our whole trip. I’m actually using their service again for my boyfriend’s family who will be coming to Vietnam for the first time ever. I only trust meetup to do the job right
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mavyadav
May 2026
Thank you to the entire team of Meetup Travel, especially Anne, Kim and Stella for the exceptional support provided throughout the 9-day trip. I must admit, I initially had some reservations—wondering whether the experience would truly live up to the way Meetup Travel was presented by Anne. However, I am extremely pleased to say that all of them exceeded those expectations in every respect. It was immensely reassuring to know that the women of our family (all girls trip) were in such capable and safe hands throughout the journey. Your professionalism and care did not go unnoticed. Please accept my sincere gratitude. I will be more than happy to recommend your services and remain a strong advocate for your team. 🙏🏻.
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Relax26194487274
Mar 2026
Meet Up team accomodate us very well. From planning up to the end of our trip. Thanks to Lina who made our itinerary and Stella who assisted us in everything. On our day 1, we had an unpleasant experience but still accomodated by Stella on an early Monday morning. Kudos to Stella! This is a very exhausting day for everyone but the team really showed up. Thanks to Stella, Tracy, and Akira who stayed with us. The trip didn’t go as planned due to unforeseen circumstances but we still enjoyed our stay in Hanoi. They have selected the best hotel for us to relax and rest. Before we leave Hanoi, the team showed up and gave us some cool stuff. We had a great time talking and having coffee with Stella, Nix, Tracy, and Akira. If we’ll going to visit Vietnam in the future, we’ll definitely consider booking our trip with Meet Up travel again as they will do everything to make the itinerary customised the way you want without breaking the bank. Also, the friendly team is really to best part to partner with Meet Up travel. Hope to see you again soon!
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jaloudichoso
Apr 2026
We had an amazing experience with Meetup Travel! From the moment we arrived until our departure back to the Philippines, everything was smooth, seamless, and completely hassle-free. All arrangements were well-organized—we literally just had to show up and ride the shuttles. It made the entire trip so convenient and stress-free. A big shoutout to our tour guides - Tu Tu in Sapa and Lucy in Ha Long Bay. Both were incredibly talented, professional, and genuinely friendly. They made every part of the tour engaging and fun, and we truly enjoyed exploring with them. We also want to thank our assigned travel agent, Lena, who ensured that every part of our trip was well taken care of, and Allie, who handled all our bookings and reservations flawlessly. They went beyond being just travel agents, they felt like friends throughout this journey. Highly recommended! We will definitely book with Meetup Travel again when we return to Vietnam 🇻🇳.
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ketansaim
Jul 2026
The best people in this business I would not have anyone else plan my travel Very responsive and they care about you it’s like a family I loved my trip with them Thank you everyone
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ryanl465
Mar 2026
Best trip ever everything is pre arrange and they customise according to our preference.. special thank to hynee and krystal for making this journey so wonderful and stress free.. they also joined us for dinner and we have so much fun and laughter. Kudos to the team. We will definitely choose them again for next trip.
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F5924YInikitap
Apr 2026
We had a wonderful experience with Meetup Travel during our Vietnam trip. We booked private airport transfers across three cities – Hanoi, Ho Chi Minh City, and Da Nang, along with private tours in Da Nang, and everything was handled flawlessly. The cars were excellent, clean, and very comfortable, and all the drivers were courteous, punctual, and professional, making every transfer smooth and stress-free. A special mention to our guide Yuri (Thao) in Da Nang, who was absolutely amazing – knowledgeable, warm, and made our experience truly memorable. What really stood out was their exceptional customer support. They created a dedicated WhatsApp group for us, where the team was always available to answer any questions. Whether it was restaurant recommendations (including Indian food), spa suggestions, or even helping us plan our day-to-day exploration, they went above and beyond—even for things we hadn’t booked with them. A big thank you to Hynee, Stella, and the entire team for their constant support, responsiveness, and attention to detail. Highly recommended for anyone looking for a reliable, professional, and genuinely helpful travel partner in Vietnam.
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jms2906
Mar 2026
We had a great time in Hanoi & Sapa arranged by Meetup Travel. Communication with them was smooth and we even got gifts from them before going home. Definitely will contact them for future trips to Vietnam.
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Scenic229277
Mar 2026
We had a great time travelling Vietnam courtesy meet up travel. Everything was well coordinated and seamless. Staff is very friendly and provide excellent customer service. They were very honest about the suggestions and helped us choose the right ones as per our likings and budget. I spoke to few agencies before i chose them as o could see how transparent and forthcoming they are. Hope you make another trip to Vietnam with them again.
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32eduardoe
Jun 2026
Our choice of Hanoi for our Rotary strategic planning was a great choice. Meetup travel took care of all our needs from the time of inquiry, arrival, meeting, to our tour proper. Henry, Stella and the rest of the team were so helpful. They made sure everything we needed for our meeting was available. Our customized tour was so good, everyone was all smiles. Our trip to Halong Bay was memorable because of a very professional and witty guide named Tiger. Out mid trip changes were likewise accommodated. Surely this experience will make us want to come back to Vietnam.
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carmelal2013
May 2026
I recently booked a 7-day Hanoi–Sapa trip with Meet Up Travel Agency and overall had a really smooth and enjoyable experience. They were very responsive during the planning stage and helped organize our itinerary efficiently, which made the trip stress-free. Special thanks to Krystal and Henry, our coordinators, for being there for me from start to finish. They were very accommodating, patient, and quick to respond whenever I had questions or needed assistance during the trip. Their support really made the whole experience more seamless and enjoyable. Thank you again to Meet Up Travel Agency, especially Krystal and Henry, for helping make our Vietnam trip memorable. Special thanks to our travel guide Tu Tu who’s behind my awesome photos!
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lakshmank2025
Mar 2026
I don’t have enough words to express how much my trip is memorable and how these people took care of me. I felt at home❤️. They were available 24/7 for me and acted on time whenever i needed something. These are the best! A special mention to Kaityln, Krystal, Ted and Chloe.
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bkl23456
Apr 2026
I usually plan all my vacations on my own, but for our recent family trip to Vietnam, I decided to go with Meet-up Vietnam—and it was worth every penny. To be honest, I initially had some hesitation about using a travel agency, especially since the team is quite young. But now that the trip is complete, I can confidently say it was one of the best decisions I made. They took care of absolutely everything—from fast-track airport immigration to organizing a wide range of activities across the country. Traveling with family often involves a lot of coordination, but they handled all the bookings seamlessly, including cabs, hotels, and tour arrangements. I literally didn’t have to worry about anything. Everything was well-organized, delivered on time, and all updates were conveniently shared via WhatsApp with complete details. One of the biggest helps was their support in communicating with locals, especially in places where people only spoke Vietnamese. That made our experience so much smoother and stress-free. The main reason I’m writing this review, though, is something truly exceptional. My son accidentally left his watch on a bus to Sapa. We informed the Meet-up team, and what they did next was incredible—they tracked it down, retrieved it, and ensured it was delivered back to us at Ho Chi Minh airport. It honestly felt like a fairy tale, but they made it happen. I would highly recommend Meet-up Vietnam to anyone planning a trip to Vietnam. They go above and beyond to make your journey comfortable and memorable. Great job! 👏
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737charityl
Mar 2026
We had the most amazing experience with Meet Up for our Vietnam trip! We travelled for two weeks as a family group of two grandparents, two parents, and three children aged 9, 7, and 4, and everything was perfectly arranged from start to finish. A huge thank you to Kaitlyn, Krystal, and the whole team, who were absolutely incredible throughout the entire trip. The service was second to none, and we truly appreciated being supported by the team 24/7. They helped us with everything, from booking restaurants and organising transfers to fast-tracking immigration, and it made the entire journey feel so smooth and stress-free. They even made my daughter's birthday so special. We visited Halong Bay, Hanoi, Ho Chi Minh City, and Ninh Binh, and every part of the itinerary was seamless and so well organised. Each destination offered something special, and we felt every detail had been thoughtfully planned. Transportation was comfortable, timing was spot on, and we never felt rushed, which made travelling with both grandparents and young children so much easier. What stood out most was the level of care and support we received throughout the trip. Having such a responsive and attentive team behind us gave us so much peace of mind and allowed us to simply relax and enjoy making memories together as a family. Because of Kaitlyn, Krystal, and the whole team’s effort and constant support, our trip felt truly special from beginning to end. If you’re planning a trip to Vietnam, we highly recommend Meet Up. They really do go above and beyond to make your experience unforgettable. Thank you for making our Vietnam trip so special! 💛
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Getaway39316910467
Mar 2026
We love the fact that we didn't have to chase them to make sure we know who our driver us, that we can be picked up on time, that we know where to go and that we are on track as far as the itinerary is concerned. This allows you peace of mind and be worry-free. The best part we love is how our Sapa tour guide Tutu sensed into what we needed the most (she took us to a hut by black mongs to get warm next to the fire when we felt too) and we appreciated how she's told us their story. She paid attention to what we truly needed and what we were interested in. Hats off! We also appreciated the passion of Lynna about getting more people experience Vietnam in a more enjoyable and authentic way. My interaction with her showed her youthful enthusiasm and I appreciate the more honest connection in some of our interactions. Krystal and team was also responsive all throughout so our trip remained stress-free. We recommend this if you are first-time travelers to Vietnam. What will make our experience a "5" versus a "4" is for Meetup to find the sweet spot between price and quality.
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E991NGtonid
Apr 2026
We had a great vacation at Sa Pa, Vietnam because of Meetup Travel. They arranged everything for us, from airport to hotels & our tours. They are very accomodating and easy to reach out specially Ms. Jasmine & Ms. Hazel. They did a very good job! 🫰🏻😊
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tserc2023
Jun 2026
If you’re hesitant about booking with them, don’t be. This was hands down one of the best travel experiences we’ve ever had, and a huge part of that was because of Stella, Ted, and Kaitlyn. From the very beginning, they were professional, responsive, knowledgeable, and genuinely cared about making sure our trip was exactly what we wanted. We just returned from an incredible 10-day HONEYMOON trip through Vietnam, including Sapa, Ha Long Bay and our cruise, Ninh Binh, Da Nang, Hoi An and the Lantern Festival. Every detail was thoughtfully planned and organized, allowing us to enjoy the experience without feeling rushed or overwhelmed. The itinerary flowed perfectly and gave us plenty of time to truly appreciate each destination. What impressed us most was how easy they made everything. Airport transfers, fast-track services, eSIM setup, domestic flights, hotel arrangements, tours, and transportation were all handled seamlessly. Anytime we had a question or needed help, they responded quickly. If they didn’t already have an answer, they went out of their way to find one. Traveling in a foreign country can sometimes be stressful, but having a team like this behind you gives you complete peace of mind. They made the entire process smooth, enjoyable, and worry-free from start to finish. We couldn’t recommend Stella, Ted, and Kaitlyn more highly and her team who helped them out when they couldn’t respond. If you’re considering a trip to Vietnam, do yourself a favor and book with them. You’ll be glad you did The trip exceeded our expectations in every way, and we made memories that will last a lifetime. Thank you for helping make it so special
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Afrita01
Mar 2026
We had great time in Vietnam. Meetup travel arranged everything we want. We explored Hanoi city, Sapa, Halong bay with the good tour guide. Also Allie and Lena were helpful and always stand by when we asked them about anything through WhatsApp. Thank you for the great job!
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Z7777ZTaaa
May 2026
Meet up travel really went above our expectations! Everything was smooth. Especially the halal food that we requested. To our tour guide in Sapa Maam Lan who were there with us and especially helping us get what we left in Fansipan without a hassle. We hope to have another with you all. Special mention to Maam Allie and Maam Lena who were always there to assists us 🫰🏻🫰🏻🫰🏻
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NshidaA
Mar 2026
It was my first time in Vietnam and the trip was for rest & relax. Meetup handled all the logistics and proposed the itinerary. Allie, Hazel and the team are very accommodating and quick in fulfilling our requests especially our Halal meals. 150% recommended!
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138abeers
Mar 2026
We had a wonderful experience with Meetup Travel Hanoi during our family trip to Vietnam, visiting Hanoi, Halong Bay, Hoi An, and Da Nang. Everything was well organized and made traveling with kids easy and enjoyable. Special thanks to Stella and Joyce for their kindness and support throughout the trip. Highly recommended, especially for families! 😊
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cheenad2026
May 2026
Huge thanks to the whole team for making our trip so smooth and memorable, especially considering everything was booked so last minute! 🥹 Special shoutout to Hazel and Jasmine for being literally a 24/7 text away the entire trip. They were so responsive, patient, and accommodating with all our concerns and last-minute needs. We really appreciated how considerate and hands-on they were from start to finish. Also thankful to them and the whole team for preparing such a well-planned itinerary. Everything flowed perfectly, and we genuinely enjoyed every part of the tour. Transportation, coordination, timing, and overall experience were all super organized and hassle-free. Thank you again for making the trip stress-free and enjoyable for all of us! ⭐️
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Resort65870461059
Mar 2026
Had a great experience. They were friendly and assisted throughout the trip. Itinerary was customised the way I wanted it and worked within the budget given
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karengD4441WD
Apr 2026
They were very accommodating of my inquiries and requests despite of multiple revisions on the schedule. It felt like the trip was very personal with the way they communicated as if they were like your friend. The trip went smoothly and hassle free from the time we got off the plane (the free fast track was a breeze!) until we were picked up from the hotel to go back home. The van service to pick us up and drop us off made it very easy especially because we had an 86 year old in our group of 8. They also gave each of us cute souvenirs (notebooks and stuffed toy for the kid) which was very thoughtful and sweet. Special mention to Evie and Lena for organizing our trip, and to our tour guides May, May, Leon and Bao. You made our trip fun and memorable!
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S9198GFsamb
Jun 2026
Dear Meet Up Management, I’m writing to express my sincere appreciation for the outstanding service provided by Hazel.I am writing here because I dont know where to reach you🙈😁 From start to finish, she went above and beyond to ensure everything ran smoothly. What truly set her apart was her timely updates, every change, confirmation, and reminder came through promptly, which gave me complete peace of mind throughout the trip. Her professionalism, patience, and attention to detail made all the difference. It’s rare to find someone who communicates so clearly and consistently, especially during travel disruptions. Please extend my heartfelt thanks to her. She is a great asset to your agency.😇 PS. Thank you for the tokens 🥰
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Adventure280336
Mar 2026
I recently traveled to North Vietnam with family. I needed a last minute itinerary for a group of 10 people. Grace from Meetup Travel reached out to me. I was hesitating at first worrying about scammers. She made the whole process stress free from beginning to end. She and Lena were always just a phone call away whenever I needed anything such as food recommendation, restaurants, sightseeing, etc. This trip wouldn't have been the same without Meetup Travel team. Thank you for the amazing trip!
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A6459EMmaryn
Mar 2026
I have been following MeetUpTravel for a while now, and only got to use them on my trip to Vietnam this time with my husband and toddler. Kaitlyn helped organised all the trips we did in Vietnam, and it was an amazing experience. What I love most about MeetUp is that the staff were well informed and were available to communicate when needed at any time of the day. Kaitlyn made sure that if she wasn't available, another team member was able to help (thank you Krystal for helping me throughout my trip). I had a very good experience with MeetUp, where everything was organised, suggestions were made with my family's best interest, it's affordable, the whole team were constantly checking in and reminding us of our itineraries, and most importantlg utilising the service saved us a lot of the stress from doing our research on where to go and transport. I definitely would recommend MeetUp travel for anyone wanting to travel around Vietnam. Everyone is friendly, respectful and enthusiastic. I definitely will use them again when I do more travelling in Vietnam in the future. Thank you MeetUp Travel!
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Stay21501540562
Apr 2026
Anna and I had an amazing trip to Hanoi and Sapa with Meetup Travel! Good-organized, and the itinerary was suitable for our sister trip. A huge highlight for us was the food - is absolutely delicious! We loved it Would like to visit more Nin Binh someday
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oletb2025
Mar 2026
We had an absolutely fantastic experience with Meetup during our trip to Vietnam. From start to finish, Lynna, Ted and rest of the team made the entire process seamless and stress-free. What truly stood out was their personalized service and 24/7 availability. Everything was well-organized, from airport (immigration fast track) to transportation and accommodations to guided tours and activities. The guides were knowledgeable, super friendly, and eager to share local insights, making our trip even more memorable. Thank you, Meetup team especially Lynna and Ted, our Tour Guides Su su and Two. We experienced Vietnam in a way that was both enjoyable and authentic. (I already miss the Vietnamese food). Your professionalism and dedication ensured we had a trip to cherish forever.
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josephinegL6891SO
Mar 2026
Thank you Meet up staff especially Joyce and Krystal to help us all the way on our first time travel in Vietnam. We have a wonderful and great experience . You help us a lot from Visa, transfortation hotel etc. For the first time I don’t need to worry anything we are so relax . Thank you for giving us suggestion where to go and very accomodating answering all question in my mind I can trust this company. I can highly recommend this 100% and we will contact Meet Up again in our future visit in Vietnam .
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718sanc
Mar 2026
Our trip was absolutely seamless especially with the help of Lynna and Nyx! From the very beginning, they took the time to truly understand what we wanted, personalizing every detail to fit our needs. It didn't feel like a standard tour; it felt like having a local friend helping us along the way. They stayed in constant communication to ensure we were comfortable and happy throughout the entire journey. Truly wonderful experience—we couldn't have asked for better support
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lizdW7506NG
Jun 2026
Just happened to see their posts in Instagram while searching for things to do in Vietnam for our trip. I sent a short message to ask about their services and Jeannie reached out and gave us the information and walked us through the tours they’ve provided other travelers. So glad we asked them to help with planning our trip; Krystal was the one who handled the planning of whole trip walking us through the proposed itinerary, asking us for feedback on what we want to experience and the food requirements. We had a great time in Da Nang and Hanoi. The time in Ba Na Hills and the beaches in Da Nang were just amazing; we loved whiling our time drinking our guava juice and eating authentic hot stone pho noodles that tasted absolutely awesome. It was such a breeze as they took care of all booking for the hotels, all activities and the inter-island flight. Spared me the hassle of looking for good hotels and lining in long lines for the activities in Ba Na Hills and Vinwonder. The fast pass they gifted us was such a blessing. Everything were planned so well all we needed to do was just enjoy the experience. Our e-sims were also handled by the team which was also a gift. Krystal walked us through the before and after getting to Vietnam. Everyday was coordinated and planned so well it exceeded our expectations. No issue with transportation and tours as we had our very own tour guides. All in all, we wouldn’t have had such an amazing time in Vietnam without the MeetUp team. Thanks for the great experience! Kudos to Jeannie and Krystal. Thanks so much for the freebies and kind gestures. We’ve made good friends in MeetUp. Til our next trip.
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judelyns2026
May 2026
My solo trip to Sapa and Hanoi, Vietnam was truly memorable, and it was all thanks to Meetup Travel. From the planning and coordination stage to the entire trip itself, their team was highly responsive, organized, and committed to making sure everything went smoothly. A special thanks to Lynna and Krystal, my new sisters, as well as the entire team who consistently checked in on me and kept me updated throughout the journey. They were incredibly accommodating, welcoming, and made me feel well taken care of every step of the way. I highly recommend Meetup Travel to anyone looking for a smooth, hassle-free travel experience. Their customer service is exceptional and truly goes above and beyond. For my next trip to Vietnam, I will definitely travel with Meetup Travel again.
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Cruiser44366482657
Jun 2026
Excellent planning and helpful bunch of staff! They were attentive to our needs and made plans to suit the dynamics of the group - We travelled as a family with elderly and young children! They made the trip less stressful to plan for and its kudos to their planning that everyone has so much fun! Always available to address our queries when we need. Wonderful agency to engage when you visit Vietnam! Our planners are Krystal and Rosie! Thank you ladies!
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jnee2026
Apr 2026
My family and I had an absolutely unforgettable experience with Meet Up. From the moment we arrived until our flight back home, everything was flawlessly arranged, making our entire trip completely stress-free. Their service exceeded our expectations, and every tour from day one to our final day was thoughtfully organized and truly enjoyable. We created so many wonderful memories, and the food they served was incredibly delicious. What made the experience even more special was the genuine connection we built with their amazing staff Lena, Allie, and Zho, our tour guide in Sapa. Without a doubt, we’ll be returning to Vietnam again.
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Seaside35337088035
Apr 2026
Xin Chao! I've known Meetup Travel through their Instagram post, and I was very skeptical about asking for their service. Henry, one of their travel agents, contacted me and guided me with our planned trip. Then he introduced me to Stella, their operations agent in Hanoi, for our day-to-day activities. I travelled with my friends and it was generally smooth, we enjoyed every scenery. The facing is just fine, considering that we have seniors in our group and everything is good enough for all of us - the accommodations, transport service and food recommendations. The tour guides, Lan (Sapa) and Sarah (Ninh Binh), were also great. They were very helpful, nice and kind. There were no dull moments in their tours. I'd like to commend Henry and Stella for being so hands-on. They are very approachable, warm and generous as well. There was one situation that we had to check out early for an early trip in Ninh Binh and we would return to our hotel in the early evening. Our flight going home is past midnight and we need a room where we can freshen up. Henry and Stella booked us into a decent hostel, which is already not part of the package. Thank you so much, Meetup Travel, for making our Hanoi 2026 Adventure a genuinely awesome experience! We are grateful for all the help and assistance extended to us. Until next meet up again. God bless!
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Wanderer18976728385
Mar 2026
Me and my friend planned our trip to Vietnam with Meetup, and I must say they were there for us throughout the entire journey, making everything incredibly smooth even when the trip later got hectic for us. A special mention to Joyce and Stella for taking such great care of us and ensuring everything went perfectly.
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952maruthim
Apr 2026
Our experience with MeetUp Vietnam was nothing short of incredible. Initially, we were quite overwhelmed and confused about the planning and execution of our trip, but the team stepped in and made everything remarkably easy and smooth. A very special thank you to Rosie and Stella. Their dedication was evident every single day. The itinerary was executed perfectly, and we felt safe and well-supported throughout the entire journey. What truly set them apart was the personal touch—they didn't just provide a service; they cared for us like family. If you are looking for a stress-free, memorable, and well-managed trip to Vietnam, Highly Recommend! Thank you, Rosie and Stella, for a wonderful trip filled with so much care. Love you guys!
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Quest17569682674
May 2026
Awesome experience, cordial n helpful,great assistance n travel
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lalao625
May 2026
My partner and I were a bit anxious about vacationing in Vietnam because we knew that we could be scammed and that it was challenging to communicate in English. Luckily we found Meetup travel who took care of everything for us. They arranged for our sleeper bus to and from Sapa, transfer from bus station to the hotel, our tours in Sapa, then sleeper bus again back to Hanoi, day tour in Hanoi, and then airport transfer. Everything went so smoothly. We were able to jam pack our 5 day vacation with lots of activities because of them. They also kept in touch with us all throughout the trip to make sure we were okay and enjoying ourselves. I really appreciated the 1st class service. My partner and I felt so pampered.
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TripadvisorReal guests, on camera — pick the story closest to your trip.
A great itinerary is easy to find. A team that treats your trip like their own is rarer — and you’ll feel the difference from your first message to your last day in Vietnam.
From 2026, Meetup’s own people lead private tours in Hanoi and Saigon. They learn your trip by heart — and they’re there for the love of it, never to steer you into a souvenir shop.
Reach out before, during, or after your trip and you’ll talk to people who already know it inside out — no starting over, no being passed from one desk to the next.
We’re building a team of 100 guides who genuinely love what they do. That’s warm, personal care — the kind no chatbot or call-centre script can match.
From your first message to the photos waiting after you fly home, your whole trip lives on one system — every detail tracked, every quote and picture a click away.
Registered in Vietnam, operating nationwide from our Hanoi headquarters — with official payment channels in the currencies our guests use most.
Reach a real person, visit a real office, pay through official channels.
Real doors in both ends of the country — every destination operated by our own team, not outsourced.
Official accounts held under MEETUP TRAVEL SOLUTIONS CO., LTD in 13 countries — pay locally, no international wire fees. Tap your country for full transfer details.
More countries — New Zealand, Mexico, Israel and others. Message us and we'll send the local account for your country.
Most accounts are held under MEETUP TRAVEL SOLUTIONS COMPANY LIMITED; a few are held via our payment partner Airwallex and show that name instead. Always confirm the account name matches exactly what is listed above for your country before sending — we never change account details by email mid-payment. Live exchange rates apply at the time of payment.






When I started Meetup, I kept hearing the same thing from travelers: they arrived in Vietnam full of excitement, then spent the whole trip a little on edge — unsure who to trust, worried about being overcharged, feeling on their own the moment something went wrong.
That is the part we set out to fix. Travel with us and you get a real person who is genuinely responsible for your days here — someone you can reach in minutes, and who would honestly rather lose a booking than have you feel pushed into one.
So there is no rush. Take your time, read what our guests have to say, and reach out whenever it feels right. We will be here.
Every traveler who books with Meetup begins the same way — not with a form, not with a price list, but with a conversation. You tell us who you are, what matters to you, and what you are hoping to feel by the end of it. We take it from there.

No template. No guesswork. No moment where you have to figure anything out alone.
One team — many windows into Vietnam
Real tours, real guests, posted as they happen. Pick the window that matches your trip.
Meetup TravelDaily tours, real guests & stories from every corner of Vietnam — across four platforms.
4.9 on TripadvisorUnfiltered, verified guest reviews.
Going somewhere specific?Each destination has its own page, run by the team who operates it.